Only CVs in English will be considered.Advanced English proficiency is required.Compensation: MXN $40,000 net/month, plus an attractive package of superior benefits .
IMPORTANT: Only candidates with previous experience in Pharmaceutical Marketing and/or supporting Pharma clients will be considered for this role.Responsibilities:- Primary point of contact for clients and internal offshore teams for the assigned brands- Effectively communicate project requirements to team members and stakeholders in a timely and clear fashion.
Collaborates with the offshore team to drive project execution with high quality and within timelines and budget to meet high client satisfaction- Manage content production workflows across formats (digital, print, web, email, social, etc.) and manage multiple concurrent projects- Build strong relationships with clients ensuring high satisfaction and trust- Defines service delivery strategy and transformation roadmaps for client; harnesses best practices, industry landscapes, and emerging technologies to transform the business- Track and report on volume, turnaround time (TAT),
and SLA adherence and provide regular updates and reporting- Works with internal teams to leverage data, metrics, and insights in order to provide strategic guidance and actionable inputs for the teams to transform internal operating structures/models- Manages and mitigates engagement-level issues and risks and ensures proactive communication- Evaluates operational metrics, formulates and implements short-term and long-term operational plans, and leads change management with regard to operations and delivery accordingly- Sets up and monitors key performance indicators for the engagement, helping the team achieve client outcomesGood to have- Minimum of 4-6+ years of service industry experience preferably serving the pharma/life-science industry as Marketing Project Manager- A strong understanding of the MLR process- Strong understanding of project management, and financial and business acumen- Excellent people management skills- Strong written and verbal communication/presentation skills- Experience with systems commonly used to support medical communications/MLR processes (for example, Veeva PromoMats)