We have an exciting position open at Aptar Querétaro Senior Specialist, GBS Change & Transition, reporting to the GBS PMO / Transformation Lead (Europe-based).
This position is based in Queretaro, México.The Querétaro Senior Specialist, GBS Change & Transition is responsible for executing process transitions and change management activities across North America and Latin America, working in close partnership with a Project Manager and cross-functional teams.
This role operates with a high degree of autonomy within assigned workstreams and ensures successful service migrations, business continuity, and adoption of standardized GBS processes aligned with Aptar's transformation priorities.This role is based in Aptar Mexico-Queretaro, one of Aptar's GBS (Integral Business Services) centers to leverage synergies in working with other departments housed in the same center.THIS IS HOW HIS JOURNEY BEGINS.Execute and coordinate transition activities in alignment with Project Manager-led plansOwn and deliver defined transition workstreams (knowledge transfer, documentation, readiness, hypercare)Support transition planning, timelines, and deliverables with the Project ManagerDrive change management activities including stakeholder engagement, communications, and training coordinationAct as a key interface between business stakeholders, GBS teams, and the Project ManagerIdentify, manage, and elevate risks and issues impacting assigned workstreamsProvide structured and timely updates to the Project Manager and leadershipEnsure adherence to GBS methodologies, governance, and documentation standardsIdentify and implement continuous improvement opportunitiesWHAT YOU SHOULD BRING ON THE TRIP5–8 years of experience in GBS, Shared Services, or transformation environmentsProven experience in process transitions, project coordination,



and/or change managementExperience working across LATAM and North AmericaBachelor's degree in Business, Finance, HR, or related fieldExperience in multinational or remote team environments preferredSkills/AbilitiesStrong understanding of GBS / Shared Services operating modelsAbility to work independently while aligning with a Project ManagerStrong stakeholder management and communication skillsSolid execution and coordination capabilitiesStructured, detail-oriented, and solution-driven mindsetLeadership BehaviorsAccountability: Owns deliverables and outcomesCollaboration: Works effectively with Project Managers and teamsCustomer Focus: Prioritizes business continuity and stakeholder needsAgility: Adapts to changing prioritiesContinuous Improvement: Drives enhancements within scopeIntegrity: Acts with transparency and professionalismLanguagesEnglish – Professional working proficiency (fluent is preferred)Spanish – NativePortuguese – PreferredSuccess MeasuresTimely and high-quality deliveryService stability post-transitionAdoption of new processesCompliance with governance standardsRole ContextWorks as part of a project team led by a Project ManagerRegional scope across LATAM and North AmericaExposure to global initiativesHigh autonomy within defined responsibilitiesWHAT WE OFFER:An exciting, diverse, and values-driven work environmentAward-winning corporate university offering training and personal development opportunitiesCompetitive base salary and performance-based bonus planOpportunities to contribute to the communities where we live and workBe You.
Be AptarAptar is an Equal Opportunity Employer.
We believe that a diverse workforce is key to our success.
We welcome all members of society, regardless of age, gender, disability, sexual orientation, race, religion, or beliefs.
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📌 Senior Specialist, Gbs Change & Transition (Santiago de Querétaro)
🏢 Aptar
📍 Santiago de Querétaro