About the Role

We are looking for a Multicarrier Dispatch Specialist to support our Landside Operations team by coordinating container movements, assigning loads to drivers, scheduling port appointments, and ensuring the smooth execution of drayage operations.
This role serves as a critical link between drivers, customers, terminals, and internal teams, helping ensure containers move efficiently, appointments are secured on time, and operational issues are resolved quickly.
The adecuado candidate is highly organized, process-oriented, customer-focused, and comfortable making decisions in a fast-paced logistics environment.

Key Responsibilities
- Assign loads to drivers in Trinium, ensuring accurate allocation based on driver availability, equipment capacity, and operational requirements.
- Support drivers with day-to-day operational challenges and provide real-time guidance as needed.
- Generate daily Dispatch Reports, consolidating drayage planning activities using data from Trinium, customer reports, terminal appointments, and driver schedules.




- Schedule pickup and drop-off appointments through terminal websites and customer facilities.
- Monitor and track import and export container movements to ensure timely execution.
- Investigate completed and pending loads to maintain operational visibility and planning accuracy.
- Evaluate driver availability and assign loads based on qualifications, equipment, and operational needs.
- Communicate proactively with customers regarding drayage issues, appointment requirements, and service updates.
- Review and approve accessorial charges and coordinate with Settlement and Transportation teams to ensure proper billing and payment processes.
- Evaluate repair requests and determine when external repair providers are required.
- Ensure accurate and timely updates in operational systems and mobile applications.
- Support continuous improvement initiatives focused on operational efficiency, service quality, and customer experience

📌 Night-Shift Multicarrier Dispatch Specialist (Ciudad de México)
🏢 Maersk
📍 Ciudad de México