Descripción y detalle de las actividades**Position Overview**:We are looking for a People Operations, Services Specialist to provide end-to-end HR operational support for both our U.S. and Mexico organizations.This role will focus on ADP administration, HR reporting, and process optimization, while also playing a key role in employee experience through clear communication, timely updates, and seamless service delivery.
**ADP End-to-End Administration**- Own all ADP processes: hires, rehires, terminations, employee changes, data updates, and reporting.
- Ensure data accuracy and compliance across both U.S. and Mexico operations.Troubleshoot and resolve system or process issues promptly.
**Reporting & Data Analysis**- Build, maintain, and distribute HR reports and dashboards to support decision-making.
- Leverage advanced Excel skills (VLOOKUP, INDEX/MATCH, pivot tables, macros) for data analysis and reporting automation.Provide insights and recommendations based on HR metrics and workforce data.
**Process Optimization & Documentation**- Identify opportunities for process improvement and automation to streamline HR operations.Maintain up to date process documentation, guides, and training materials.
**Stakeholder Communication & Support**- Partner closely with HR, Payroll, and business leaders to deliver timely, accurate, and clear updates.




- Present data findings and process updates in a professional and engaging way.Act as a trusted point of contact for employees and leaders regarding People Ops processes.Experiência y requisitos**Required Qualifications**- Bachelor's degree or equivalent experience preferred.
- 3+ years of experience in People Operations, HR Services, or HRIS administration roles.
- Hands on experience with ADP or similar HRIS platforms- High proficiency in Excel- Strong interpersonal skills with a high-energy, collaborative, and customer-focused approach.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Tech - savvy.Intermediate - Advanced English proficiency, both written and verbal.
**Desired Qualifications**:- Experience in Shared Services Operations.
- Experience in Ticketing Systems.Beneficios- Beneficios de acuerdo a la LFT- seguro de vida- bonos anuales- caja de ahorro- comedor- transporte- seguro de gastos médicos**Número de vacantes** 1**Área** Recursos Humanos**Contrato** Permanente**Modalidad** Híbrido**Turno** Diurno**Jornada** Jornada completa**Estudios** Carrera con título profesional**Inglés**Hablado: Intermedio, Escrito: Avanzado**Disponibilidad p.viajar** No

📌 Hr Shared Services Specialist (Tijuana)
🏢 Outset Medical Mexico
📍 Tijuana