About Legal Management Group
Legal Management Group is a high-performance personal injury law firm committed to delivering justice and results for our clients. We are known for our compassionate advocacy, tech-driven case operations, and a relentless pursuit of excellence. We are expanding our litigation support team and are seeking a
Case Management Assistant with strong PI experience
to help us maintain our standard of top-tier client care.
Role Overview
The
Case Management Assistant
plays a crucial
support role
within the legal team, assisting Case Managers with administrative, client communication, and documentation-related tasks. This role is adecuado for someone who is
detail-oriented
,
tech-savvy
, and
experienced in personal injury case processes
, especially pre-litigation support.
Key Responsibilities
Client Communication & Coordination
Respond to client inquiries (phone, email, text) professionally and empathetically.
Schedule appointments, medical visits, and follow-ups.
Update clients on routine case progress, under the supervision of the Case Manager.
Document & File Management
Assist in organizing and maintaining
digital case files
in Filevine.
Upload medical records, police reports, photos, and other case documentation.
Ensure all documents are accurately labeled, categorized, and stored.
Medical & Insurance Support
Follow up with medical providers for treatment status and billing documentation.
Input and track medical records and bills for review.




Assist in preparing demand package documentation as needed.
Data Entry & Reporting
Input case notes, tasks, and deadlines in Filevine or designated case management software.
Generate basic reports for internal review.
Track outgoing/incoming correspondence from providers, clients, and insurance.
Team Collaboration
Support Case Managers, Attorneys, and Intake Team in case flow efficiency.
Join daily/weekly huddles for updates and task prioritization.
Use Time Doctor to log hours and identify productivity improvements.
Minimum Qualifications
Must have at least 3 years of recent personal injury case experience (non-negotiable)
Strong understanding of
medical terminology
, treatment timelines, and the PI claim lifecycle
Tech-literate: Comfortable using tools like
Filevine
,
Google Suite
, and
Time Doctor
Organized, reliable, and able to
follow through with minimal reminders
High level of written and verbal
English communication skills
Spanish bilingual
preferred but not required
Preferred Experience
Prior experience supporting PI attorneys or case managers remotely
Familiarity with
demand packages
,
medical liens
, and
insurance claims
Knowledge of
pain management
,
chiropractic
, or
physical therapy
treatment flows
How to Apply
Ready to bring your skills to a firm that values dedication and results? Submit your resume now and be part of an AMAZING TEAM!

📌 Personal Injury Case Management Assistant (Guadalajara)
🏢 Legal Management Group
📍 Guadalajara