Research Manager
Our Vision
PSL Group is a general organisation dedicated to putting information at the service of medicine. The companies and people of the PSL Group aim to improve medical care by serving those who need it, those who provide it and those who seek to improve it.
To this end, we want our information and education services to contribute to the goals we share with our clinicians, clients and supporters, namely: to accelerate the advancement of medicine and help people enjoy better, longer lives.
Purpose
Our key contribution to society is to help clinicians and those who support them provide state-of-the-art medical care.
Our primary business purpose is to help clients and supporters increase the effectiveness of activities pertaining to scientific communication, medical education and the maintenance of clinician audience intimacy.
Position Summary
Instar
Instar helps you put research at the heart of brand performance by offering you custom-assembled virtual panels and proprietary advanced analytics techniques that, together, allow you to test, track and enhance the elements that drive your brand's performance. In addition to its innovative and proprietary products, Instar offers you a team of consummate market research professionals who are striving to develop and maintain state-of-the-art expertise in the latest:
Data collection techniques
Advanced analytics methodologies
Data visualization technologies
The Research Manager has primary oversight in managing all phases of market research for a large volume of primary market research projects.



The Research Manager is specifically focused on offering solution-based recommendations for unique and challenging projects within set timelines, ensuring high quality standards and flawless execution.
Key Responsibilities
Key Responsibilities
Oversight and management to ensure market research initiatives are designed to meet client business needs and deliver on communicated timelines and deliverables, including:
Conducting project kick-off meetings with pharmaceutical clients and Account Directors
Frequent communication (email and telephone) with pharmaceutical clients throughout project life cycle
Generating and maintaining project timelines
Questionnaire design, review and formatting
Coordinating and guiding cross-functional project teams, including close liaison with: Research Associates, Operations Project Managers, Survey Programming/QC, Advanced Analytics, Coding and Data Analysis, and Charting/Visualization teams
Troubleshooting any potential project issues and proactively generating and implementing solutions
Creating analysis plans and structure of report deliverables
Development of written reports for clients, focusing on solutions-based recommendations
Presentation of written reports,



both via telephone and in person
Mentoring and supporting the development of the research team (in conjunction with Research Directors / Account Directors), including:
Developing close working relationships with Research Managers and Research Associates
Providing direction and input to Associate staff in any and all project phases where warranted
Identifying opportunities and implementing key training initiatives to enhance and improve deliverables
Acting as an internal brand and category "expert" for majority of projects managed within a relevant therapy/practice area
Supporting business development activities of sales staff
Key Skills, Knowledge & Professional Education
Bachelor's degree in relevant field (i.e. life sciences, business, marketing)
Minimum of 3-5 years experience in quantitative market research including writing questionnaires and servicing clients
Understanding of pharmaceutical and healthcare market research fieldwork process an advantage
Demonstrated knowledge of market research and ability to perform & execute complex projects, demonstrated excellence in project management
Proven ability to work well in a fast-paced, deadline driven environment
Excellent communication (written and verbal)
True team player
Independent self-motivator
Aptitude for critical thinking
Strong attention to detail
Thorough knowledge and understanding of Microsoft Word, Excel, and PowerPoint. Experience with SPSS, Tableau, and Google Slides is a bonus.

📌 Research Manager (México)
🏢 PSL Group
📍 México