**Job Description: Customer Experience RepresentativeSummary****100% Remoto**Responsible for administrative and customer service tasks to ensure accurate and timely processing of orders and complaints.Keep customers informed about the status of orders, shipments, and warranty cases.
**Essential Responsibilities**- Process and confirm customer purchase orders.
- Enter new customers and contacts into ERP and CRM systems.
- Manage customer complaints and close cases per procedures.
- Proactively communicate order and complaint status to customers.
**Qualifications**- Passion for customer experience excellence.
- Ability to work under pressure.
- Attention to detail and technical aptitude.
- Excellent communication and organizational skills.
**Education and Experience**- College degree required.




- Over 2 years of customer service experience.
- Basic knowledge of electrical power.
- Advanced English proficiency.Tipo de puesto: Tiempo completoSueldo: $25,****** - $30,****** al mesBeneficios:- Confiable de gastos médicos mayores- Vales de despensaPago complementario:- Bono de asistenciaTipo de jornada:- Turno de 8 horasPregunta(s) de postulación:- Sistemas ERP y CRM que manejasEscolaridad:- Licenciatura terminada (Deseable)Experiência:- Customer Service: 2 años (Deseable)- empresas de manufactura: 1 año (Obligatorio)Idioma:- Ingles Avanzado (Obligatorio)Lugar de trabajo: Empleo presencial

📌 Customer Experience Representative (Guadalajara)
🏢 Sparrow Search
📍 Guadalajara