Job Description:
Position Objective
Manage high-impact quality issues end-to-end, ensuring proper prioritization, coordination, follow-up, and effective closure. This role focuses on customer satisfaction, risk-based decision-making, and sustainable issue resolution.
Key Responsibilities
Manage the full lifecycle of high-impact quality issues from detection through closure.
Prioritize issues based on risk, customer impact, and business impact.
Coordinate cross-functional teams to address critical issues effectively.
Track action plans, ensuring accountability, timelines, and proper documentation.
Validate the effectiveness of corrective and preventive actions before closure.
Monitor trends to prevent recurrence of issues.
Key Responsibilities
Manage the full lifecycle of high-impact quality issues from detection through closure.
Prioritize issues based on risk, customer impact, and business impact.
Coordinate cross-functional teams to address critical issues effectively.
Track action plans, ensuring accountability, timelines, and proper documentation.




Validate the effectiveness of corrective and preventive actions before closure.
Monitor trends to prevent recurrence of issues.
Qualifications
Education:
Bachelor's degree in engineering or related field
Experience:
5 years in Quality Engineering or related areas
English Level:
Advanced
Technical Skills & Competencies
Product Risk (PR) Management & Issue Management
Problem-solving methodologies (8D, 5 Whys, Ishikawa)
PFMEA / DFMEA, SPC, MSA
Power BI and intermediate Excel
Strong analytical thinking and risk-based approach
Effective communication (technical and executive levels)
Team collaboration and influence across functions
High sense of ownership and urgency
What We're Looking For
A results-driven quality professional capable of leading critical issue resolution, influencing cross-functional teams, and driving sustainable improvements that enhance customer satisfaction.

📌 Sr Quality Engineer - Prime (México)
🏢 Milwaukee Tool
📍 México