A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
A Career at HARMAN Automotive
We're a integral, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.
Engineer audio systems and integrated technology platforms that augment the driving experience
Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
Advance in-vehicle infotainment, safety, efficiency, and enjoyment
About the Role:
Manage and ensure corrective and preventive actions are implemented for the Customer's complaints. Responsible for improving the overall quality performance of the product we deliver to our customers. Compliance with QRO pathway matrix, Quality management system BMS and QMS, IATF *****, ISO ***** and ESDS ***** as well as customer specific requirements.
Your Team:
Quality Inspector.
Quality Technician.
What You Will Do:
Root cause analysis and implementation of corrective action for 0KM concerns (mass production).
Responsible for maintaining and continual improvement activities to enhance the quality system.
Manage containment actions for 0Km concerns and quality proactive notifications (including customer sorting & Quality Alerts). partamentos de producción, calidad, ingeniería, mantenimiento y materiales.
Manage additional controls with Engineering and Operations to ensure quality products during SOP + 90 days (Safe Launch Plan).
Execute IPSO Audit to ensure transfer to production of new products are in accordance with approved data.
Manage quality RMA process, review,



and confirm customer deductions due to 0Km concerns (mass production).
Support the Quality Inspectors and technicians to ensure that products and processes comply with the relevant requirements of the quality management system.
Preparation of QA reports.
Development of Control Plans and ensure handover for Control Plan maintenance.
PPAP submission process and provide customer feedback for approval.
Ensure product audit.
Other activities as required by the Sr. Customer Quality Engineer.
What You Need to Be Successful:
Integrity.
Innovation.
Inclusion.
Teamwork & Respect.
Excellence
BS Technical Engineering Degree.
3 years of prior experience as Quality Engineer or 3 years of prior experience in industrial product manufacturing environment.
English 90%.
Bonus Points If You Have:
Leadership.
Change Orientation.
Collaboration.
Judgment.
Result Driven.
Communication Skills (Oral and Written).
Able to plan and organize.
Social and group skills.
Initiative
Analytical
Problem solving skills.
Knowledge of Quality Systems (IATF *****, ISO ****).
Computer knowledge (Auto cad, Office: Word, Excel, Power Point, SAP, etc.).
Control Plan knowledge.
PPAP knowledge.
MSA Measurement System analysis.
Statistical Process Control (SPC).
8D's.
5 Why's.
VDA.
Automotive Customer portals experience.
What Makes You Eligible
:
Willingness to travel.
Willingness to work in an office.
Successfully complete a background investigation and drug screen as a condition of employment.
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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer
. All qualified applicants will receive consideration for employment without regard to
race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

📌 Customer Quality (México)
🏢 Harman Becker Automotive Systems Manufacturing Kft
📍 México