Req ID: ******nnNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.nnWe are currently seeking a UNIX u**** SQL Production Support EngineerSoftware Development Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).nnWe are seeking a technology engineer with 5 to 8 years of overall experience, including at least 3 years ofnnWindows based application testing experience. You will work daily with a pre-assigned set of users to ensure their business-criticalnnapplications function correctly on their new Azure-hosted desktop. You will troubleshoot issues end-to-end,nncoordinate fixes with partner teams, and communicate clearly with users across diverse roles (e.g., trading,nnengineering, operations, senior management).nnKey responsibilitiesnnu25aa Perform application testing, defect reproduction, and regression checks before and after migrationnnu25aa Troubleshoot and resolve issues across Windows, applications, and desktop environment configuration.nnIssues will be routed by the helpdesk team.nnu25aa Write clear user updates and technical notes; manage expectations and drive closurennu25aa Provide structured reporting on your assigned workload (status, risks, blockers)nnu25aa Execute user migrations following the factory playbook, tracking progress and outcomesnnu25aa Validate end-user functionality on NDS.Next desktops (e.g. M365 Suite, Firmwide common applications (e.g.,nndigital assistant tools), Business apps from an internal app store, Web applications and line-of-business toolsnnMust-have skillsnnu25aa Strong familiarity with Windows desktop environments and application behaviornnQA automation with Java knowledge and project management knowledgennAzure certification should be a good fit.nnu25aa Proficiency in cloud application connectivity and access management,



including core networking conceptsnnand operational troubleshootingnnu25aa Python or Java coding proficiency for automation and diagnosticsnnu25aa Strong debugging and problem isolation skills (logs, configs, repro steps)nnu25aa Strong application testing knowledge (test design, validation, regression mindset)nnu25aa Excellent written and verbal communication, including explaining technical issues to non-technical audiencesnnu25aa Strong personal project management skills (follow process, manage your queue, accurate reporting)nnGood-to-have skillsnnu25aa Knowledge of AI-assisted troubleshooting or automation conceptsnnu25aa Prior application development experience (building, supporting, or modernizing apps)nnu25aa Engagement stylennu25aa High-volume, user-facing execution with clear daily outcomesnnu25aa Works independently within a standardized model, escalating appropriately when needednnu25aa Comfortable partnering across engineering and operations teamnnAbout NTT DATAnnNTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the worldu****s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future.



As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in Ru****D.nnWhenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each clientu****s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying adaptable and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If youu****d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.n

📌 Unix & Sql Production Support Engineersoftware Development Specialist (Guadalajara)
🏢 Ntt Data
📍 Guadalajara