At MezTal, we connect top Mexican talent with U.S.-based companies across industries such as Senior Living, Real Estate, Hospitality, and Technology. We focus on long-term partnerships, professional growth, and high standards of accountability and quality.
Role Overview
The Accounts Receivable (AR) Billing Specialist is a key member of the Accounting & Finance team, responsible for accurately billing residents, maintaining account integrity, managing collections, and partnering closely with community leadership.
Resident Billing & Monthly Statement Processing
Prepare accurate monthly billing for rent, level-of-care, ancillary charges, and adjustments.
Verify accuracy of service plan charges by coordinating with Nursing and Executive Directors.
Maintain updated rate sheets, billing codes, and payer information in the billing system.
Process move-in and move-out prorations promptly and accurately.
Ensure all recurring and one-time charges are fully captured before billing deadlines.
Accounts Receivable Management
Review daily, weekly, and monthly AR aging reports to identify overdue balances.
Initiate and document collection efforts per policies, including phone calls and written notices.
Coordinate with Executive Directors regarding resident communication and in‐house collections.
Escalate delinquent accounts to leadership when thresholds or timelines are exceeded.
Maintain detailed notes in the AR system regarding every collection attempt and resident communication.
Payment Posting & Reconciliation
Post all payments (resident, family, insurance, Medicaid) daily to ensure current account balances.
Reconcile bank deposits with payment batches to ensure accuracy.
Process refunds, adjustments, and write‐offs with proper authorization.




Resolve unapplied or misapplied cash discrepancies quickly.
Support month‐end close by validating billing reports and running reconciliation summaries.
LTC Insurance & Third-Party Billing Support
Track outstanding LTC insurance claims and prepare required documentation.
Respond to payer requests, including remittance questions, eligibility verification, or corrections.
Monitor denial trends and escalate repeated payer issues to management.
Coordinate with Managed Care Organizations for timely posting and adjustments.
Internal Collaboration & Communication
Provide Executive Directors with up‐to‐date AR reports and resident balance summaries.
Respond professionally to resident and family billing inquiries, offering clear explanations.
Collaborate with Central Billing, Nursing, and Sales teams to resolve discrepancies.
Participate in community audits and regulatory reviews when billing documentation is required.
Support new community or staff onboarding by explaining billing processes where needed.
Compliance, Documentation & Confidentiality
Maintain HIPAA compliance when handling resident financial or health‐related information.
Ensure records are organized, secure, and audit‐ready per corporate policy.
Stay current on regulatory and payer updates affecting billing workflows.
Adhere strictly to confidentiality and data protection standards.




Maintain accurate digital and physical filing systems for billing activity.
Qualifications
Education: High school diploma required; Associate degree preferred.
Experience: 5+ years AR or healthcare billing experience.
Skills & Competencies:
Exceptional multitasking ability with comfort managing hundreds of concurrent email threads and operational workflows.
Strong written communication, follow-through, and documentation accuracy.
High proficiency in Outlook, DocuSign, vendor portals, cloud-based systems, and multi-system navigation.
Strong understanding of senior living operations, compliance requirements, and vendor processes.
Ability to independently research, problem-solve, and coordinate across all departments.
Highly organized, deadline-driven, and detail-oriented.
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Christmas Bonus
: 30 days, to be paid in December.
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Major Medical Expense Insurance
: Coverage up to $20,000,****** MXN.
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Minor Medical Insurance
: VRIM membership with special discounts on doctor's appointments and accident reimbursements.
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Dental Insurance
: Always smile with confidence!
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Life Insurance
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Vacation Days
: 12 vacation days.
+ ?
Floating Holidays
: 3
? Cell Phone Reimbursement & Transportation Subsidy.
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Hybrid Scheme
: Enjoy the best of both worlds, remote and in-office work.
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Multicultural Exposure
: Work with operations within Mexico and the United States.
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MezTal Internal Events
: Strike a healthy balance between your professional and personal goals.
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Exclusive Discounts
: Benefits with different companies for being part of MezTal.
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Academic Agreements
: Access to national universities and language schools.
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Career Growth
: We will search for the best conditions for progres

📌 Ar Billing Specialist (Guadalajara)
🏢 FlexTal Staffing
📍 Guadalajara