Working at Freudenberg: We will wow your world!
Responsibilities:
Deals with customer inquiries and complains promptly
Supports order process management, and provides high quality services to customers
Keeps track of customers' satisfaction level
Communicates and coordinates with internal departments for deliveries
Maintains and updates daily order information
Supports sales team in the business activities, eg AR, invoice, customs, etc
Handles account checking, billing and invoice issue
Supports E&O; management
Qualifications:
College degree or above
Over 1 year job specific work experience in customer services
Strong ability of communication and conflict management
Good logical thinking and problem solving skills
Fluent in English and local language
Advanced level of using Microsoft




The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Freudenberg Filtration Technologies S.A. de C.V.

📌 Customer Services Intern (Silao)
🏢 Freudenberg
📍 Silao