Company Description
NielsenIQ Activate is our newly acquired loyalty, personalisation & retail media solution, enabling to create a new success model between retailers, their shoppers and their suppliers.
In this role, you will support your client define and execute their promotion personalisation strategy end-to-end in the spirit of strong insight-to-value measurement.
You will work with other team members to drive the initial implementation and integration. You'll educate your customer about new functionalities, best practices, industry developments and increase the value Activate delivers to your client organization. You will develop a deep understanding of customer engagement and the Activate platform to create best practices around the technology.
Job Description
Perform weekly meetings with customer (including summary notes and follow up)
Manage Customer product change request
Onboarding and ongoing Customer Training and Education
Manage Customer UPSELL, proposals and support Invoicing and collection
Lead by customer outcome, make sure customers are progressing towards their desired outcomes by correct usage of the platform
Share and discuss with customer about portal engagement results
Prepare and perform customer QBR's
Represent your customers in release meeting to follow up R&D; developments and requests from R&D;
Manage customer releases and new developments projects
Make sure open bugs and issues of the customer are being solved in the agreed SLA
Prepare customer review for the Internal customer Monthly review
Work with product expert and Value director to Share best practices with the customer
Lead business stream of new customer onboarding once assigned
Support customer renewals
Communicate customer of new expected features/releases and make the training
Be owner of the customer profitability
Qualifications
Typically, 5-7+ years of related experience
Solid sales skills and developed sales expertise in target scope.




Solid understanding of data analytics industry, business model, products, services and solutions.
Solid understanding of market trends and its interdependencies impacting customers
Additional Information
Our Benefits
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In ****, NIQ combined with GfK, bringing together the two industry leaders with unparalleled general reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full ViewTM. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:

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