David Kennedy Recruitment is working with an
innovative general Customer Experience company currently looking to
hire Spanish speaking Executive VIP Account Manager for Mexico to
join their growing international team. Position: Executive VIP
Account Manager Location: Remote, Mexico Employment type: Full-time
DUTIES AND RESPONSIBILITIES: Build and maintain strong
relationships with customer accounts through proactive and
personalised communication Identify customer needs and deliver
high-quality service and customer experience Engage customers
across multiple communication channels and platforms Organise and
coordinate customer-focused activities and events tailored to the
target market Create positive, memorable, and long-term customer
experiences Develop strong market connections and maintain
awareness of relevant industry and social events Handle customer
interactions in a professional, responsive, and relationship-driven
manner Manage multiple customer requests and priorities effectively
while maintaining high service standards. REQUIREMENTS: Native /
fluent in Spanish with good command in English (B2 level and
higher)



3+ years of experience as an Account Manager from online
gaming industry (online casino/igaming) or land-based casino
Experienced with Mexican high valued clients Strong interpersonal,
networking, and relationship-building skills Self-motivated and
proactive professional with strong ownership mentality Excellent
communication, presentation, and public relations skills
Customer-oriented mindset with ability to adapt communication style
to different personalities Ability to multitask, prioritise, and
manage time effectively in a fast-paced environment Strong
organisational skills with attention to detail and accountability
Familiarity with CRM systems and customer engagement tools is
considered an advantage Knowledge of local market trends, events,
and networking opportunities is considered a strong advantage.
OFFER: Fully remote work model Attractive remuneration package
Opportunity to build and shape processes from an early stage
Dynamic and fast-growing work environment Long-term professional
growth opportunities.

📌 Executive VIP Account Manager (Spanish) (Ciudad de México)
🏢 David Kennedy Recruitment
📍 Ciudad de México