General L1 support for hardware and MS Office packages Advance technical support for in-house applications and developments * Answer technical support calls providing and escalating to other support groups * Provide support based on email generated requests or reports * Document troubleshooting steps and detailed description of the customer incidents and requests Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures LI-LATAM Helpdesk Senior Associate - French
📌 Desktop Support - French Support (Guadalajara)
🏢 Ntt Data
📍 Guadalajara
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