As a Customer Service Representative, you will use your customer focus, business acumen, and technical aptitude to support field sales, manufacturing plants & external customers. This position will primarily focus on complex order entry and change orders and have a diverse range of responsibilities to support company customers.
Responsibilities
Support customers, sales teams, and internal departments through phone, email, and chat.
Process complex orders, updates, and change requests accurately.
Provide product, pricing, availability, and order status information.
Perform data entry and maintain accurate records across multiple systems.
Coordinate with cross-functional teams to meet customer needs.
Qualifications
Bachelor's degree in Business Administration, Operations Management, Marketing, or a related field.
1–3 years of customer service, order management, or related experience.
Strong communication, organization, and problem-solving skills.
Ability to multitask, prioritize, and work in a fast-paced environment.
Detail-oriented with experience using multiple systems and platforms.

📌 Customer Service Representative (Aguascalientes)
🏢 Donaldson
📍 Aguascalientes