Job DescriptionThis role is tasked with the support and maintenance of the Office 365 environment configuration, emphasizing SharePoint and OneDrive.The position requires collaboration across cross‐functional IT teams to provide comprehensive global support for the Resideo corporate Microsoft Office 365 tenant.Success in this role demands self‐motivation, advanced critical thinking, and proactive problem‐solving abilities aimed at optimizing end‐user experiences.By working directly with network, security, and IT Service Management teams, the systems administrator addresses evolving business requirements while minimizing cost and operational impact.Job DutiesProficiency in all aspects of Office 365, Active Directory, SharePoint, OneDrive, Teams, Exchange, Copilot, and AzureDeep administrative knowledge of Exchange Online and on‐premises troubleshooting, maintenance, server and client supportImproving services and features on Office 365Experience with Office 365 migration, troubleshooting, system design, and service deliveryCapability in installing, upgrading, configuring, testing, maintaining, and supporting software within production environmentsSupport the development of forward‐looking strategies for Office 365 products and servicesCollaborate with business units to assess and drive adoption of new capabilities associated with Office 365 and related tools, services, and systemsDocument ongoing operations and ensure business continuity, including system topology, operating instructions, and disaster recovery protocolsManage Office 365 infrastructure parameters and policiesMonitor Office 365 service health and respond to third‐level service requestsCollaborate with stakeholders to capture, define,



and document business requirementsTrack and escalate incidents with Microsoft technical supportAbility to write PowerShell code for automationYou Must HaveAt least five years' experience with Office 365 in enterprise environmentsStrong analytical and troubleshooting skills across enterprise platformsOutstanding interpersonal skills and the ability to collaborate effectively with engineers and managers at all levelsFluent English proficiencyWe ValueEncouraging continuous improvement and innovation by promoting diverse perspectivesManufacturing experienceDeveloping robust relationships with IT staff, business units, and external vendorsProviding leadership in strategic architectural initiatives and projectsWhat's In For YouBenefits that go beyond Mexican labor law, ensuring your well‐being and peace of mindA collaborative and inclusive work environment where your contributions are valuedOpportunities for continuous professional growth and skill development through training, mentoring, and challenging projectsAccess to cutting‐edge tools, resources, and a supportive team to help you excelThe chance to work with a integral, innovative company shaping the future in its industryResideo is an equal opportunity employer.Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision.Resideo complies with applicable equal employment laws in all countries where we do business.For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice.If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
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📌 Sr Systems Administrator (San Luis Potosí)
🏢 Resideo
📍 San Luis Potosí