The Shipping Supervisor is responsible for leading all shipping operations to ensure the safe, accurate, and on-time delivery of finished goods to customers and distribution centers. This role supervises daily shipping activities, coordinates with Production, Planning, Customer Service, Transportation, and Warehouse teams, and drives continuous improvement initiatives to achieve operational excellence.
The adecuado candidate is a hands-on leader with strong organizational skills, excellent follow-up, and the ability to manage multiple priorities in a fast-paced manufacturing environment.
Key Responsibilities
Supervise daily shipping activities to ensure on-time customer deliveries.
Coordinate shipment priorities based on production schedules and customer requirements.
Ensure accurate order verification, loading, labeling, and shipping documentation.
Monitor daily shipping performance against established KPIs.
Optimize trailer utilization and shipping capacity.
Coordinate carrier appointments and dispatch schedules.
Ensure compliance with domestic and international shipping requirements.
Lead, coach, and develop shipping personnel.
Conduct daily shift meetings.
Assign workloads and balance manpower according to operational needs.
Monitor employee performance and provide continuous feedback.
Promote teamwork, accountability, and a positive work environment.
Support hiring, onboarding, training, and performance evaluations.
Coordination & Communication
Maintain close communication with:
Escalate potential shipping risks proactively.
Provide timely operational updates to management.




Ensure effective communication across all shifts.
Inventory & Accuracy
Ensure shipping accuracy through verification processes.
Monitor inventory discrepancies affecting shipments.
Support cycle counts and inventory reconciliation activities.
Maintain accurate shipping records within ERP systems.
Continuous Improvement
Identify opportunities to improve shipping efficiency.
Lead Lean Manufacturing and Continuous Improvement initiatives.
Develop and maintain standard operating procedures (SOPs).
Reduce shipping errors and transportation costs.
Improve dock utilization and loading efficiency.
Safety & Compliance
Ensure compliance with company safety policies.
Enforce PPE requirements.
Maintain clean and organized shipping areas following 5S principles.
Ensure compliance with quality standards and customer-specific requirements.
Required Qualifications
Education
Bachelor's Degree in:
Industrial Engineering
Logistics
Supply Chain
Business Administration
Related field
Experience
5+ years of experience in Shipping, Warehouse, or Logistics.
2+ years in a supervisory or leadership role.
Experience in a manufacturing environment is required.




Experience managing hourly employees.
Experience with ERP systems (SAP preferred).
Technical Skills
SAP / ERP Systems
Microsoft Office (Excel, Word, PowerPoint)
Warehouse Management Systems (WMS preferred)
English: B1 or higher (operational proficiency)
Leadership Competencies
Preferred Certifications
Lean Manufacturing
Six Sigma Yellow/Green Belt
APICS / ASCM (Preferred)
OSHA / Safety Training
Forklift Certification (Preferred)
Personal Attributes
The successful candidate will demonstrate:
Strong leadership presence
Excellent communication skills
High level of ownership
Ability to work under pressure
Excellent follow-up and execution
Ability to make timely decisions
Strong customer service mindset
Continuous improvement mentality
Positive attitude
High ethical standards
Success Profile
A successful Shipping Supervisor consistently delivers:
Safe operations with zero safety incidents.
On-time shipments that meet customer commitments.
High shipping accuracy with minimal errors.
Effective coordination across Production, Planning, Transportation, and Customer Service.
Well-trained, engaged, and accountable teams.
Continuous process improvements that reduce costs and improve operational performance.
Strong follow-up to ensure commitments, corrective actions, and customer priorities are executed on time.
What We Offer:
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Learn More Here:

📌 Shipping Supervisor (México)
🏢 Dematic
📍 México