Job Post: Bilingual Appointment Setter (Spanish-English)
Position Type: Full-Time (40 hours per week)
Work Hours: 9:00 AM – 5:00 PM CDT
Work Days: Monday – Friday
Salary: $6 - $7 per hour (depending on experience) + performance-based commissions for meeting KPIs
Our client is a growing U.S.-based dental group committed to delivering high-quality, patient-centered care. Their team is passionate about building trust, providing excellent service, and helping more patients access the dental care they need. With a strong focus on communication, efficiency, and professionalism, they leverage technology and teamwork to create a seamless patient experience.
About the Role
We are looking for an experienced Bilingual Medical Sales Representative (Spanish-English) to join a remote team. This role is perfect for a driven, results-oriented professional with a strong background in sales, cold calling, and appointment setting.
If you're someone who thrives on hitting targets and earning additional incentives through performance, this role offers both stability and growth potential.
Experience as a Dental Virtual Assistant (VA) is a strong plus.
Key Responsibilities
Conduct outbound sales and cold calls to convert leads into booked appointments
Respond to patient inquiries via phone, email, chat, and text with professionalism and empathy
Manage calendars, reschedule appointments, and handle inbound calls
Organize and prioritize communications, including newsletters
Maintain accurate CRM records and track performance against KPIs




Effectively communicate dental service benefits and handle objections
Support lead qualification, follow-ups, and campaign tracking
Required Skills & Qualifications
Communication & Interpersonal Skills
Fluent in Spanish and English
Strong verbal communication and active listening skills
Customer-focused, calm, and empathetic approach
Confident and persuasive in converting leads
Clear and professional written communication
Technical & Organizational Skills
Experience with CRM and VoIP systems
Familiarity with dental software (Open Dental, Dentrix, Eaglesoft preferred)
Strong multitasking and organizational abilities
Basic knowledge of dental terminology and insurance (a plus)
Understanding of HIPAA compliance
Sales & Marketing Skills
Experience in lead qualification, nurturing, and follow-up
Ability to align with marketing campaigns
Accurate tracking of lead sources and performance metrics
Tools & Tech Requirements
Reliable computer
High-speed internet (minimum 15 Mbps)
Noise-canceling headset and webcam
Quiet, professional workspace
Additional Requirements
Must provide NBI or Police Clearance upon request
Comfortable being on camera during meetings




No other client work during scheduled hours
Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client's needs and schedule.
Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.

📌 Bilingual Appointment Setter (Spanish-English) (México)
🏢 Winning Assistants
📍 México