Job Title: Healthcare Virtual Assistant – experienced with GHL
Position Type:
Part-time
Work Hours:
1:00 PM – 5:00 PM PST
Training Schedule:
7:00 PM – 10:00 PM PDT during initial onboarding
Work Days:
Monday – Friday
Salary:
$5 – $6 per hour (depending on experience)
Job Code:
TSA-KT
Workplace:
Remote
Preferred Candidate Location:
Philippines or Latin America
About Our Client
Client is looking for a reliable and proactive Healthcare Virtual Assistant to support a growing healthcare practice with patient communication, CRM management, and appointment coordination.
This role is idóneo for someone who is comfortable making outbound calls, skilled with CRM tools (especially Go High Level), and confident communicating with patients and leads.
The VA will help ensure that leads are followed up with, patients show up to their appointments, and the CRM system runs efficiently with proper automation and tracking.
Core Responsibilities
Outbound Calls (Top Priority)
Make follow-up calls to leads and existing patients
Reach out to patients regarding upcoming appointments
Maintain consistent communication to increase patient engagement
CRM Management (Go High Level)
Manage patient and lead data inside Go High Level (GHL)
Set up and manage CRM automations
Track leads and appointments inside the system
Ensure follow-up sequences are properly maintained
Lead Follow-Up & Appointment Reminders
Send messages to leads and patients
Confirm upcoming appointments
Follow up with patients who have booked calls or consultations
Additional Responsibilities
Scheduling & Patient Coordination
Appointment scheduling and reminders
Coordinating with healthcare professionals when needed
Patient Communication
Respond to patient inquiries
Provide updates or reminders through calls, email, or text
Telehealth & Patient Systems




Assist with telehealth platform coordination when needed
Maintain accurate patient records
Administrative Support
Email management (sorting, prioritizing, responding)
Sending newsletters or updates when required
Managing spreadsheets in Google Sheets
Systems & Tools Used
Go High Level (GHL) – CRM
Biochem system
Google Sheets
Telehealth platforms
Go High Level CRM Experience (Required)
Candidates must already be comfortable using Go High Level, including automation and lead management.
Outbound Calling Skills
Comfortable making follow-up calls to leads and patients
Confident speaking on the phone
Sales-Oriented Mindset
Ability to communicate services effectively
Comfortable converting leads into booked appointments
Strong Communication Skills
Clear English speaking ability
Professional and friendly tone with patients
Customer Service Experience
Ability to handle patient inquiries with empathy and professionalism
Reliability and Dedication
Must be dependable and consistent
Must be able to focus on this role without divided attention
Deal Breakers
No experience with Go High Level CRM
Unwilling to make outbound calls
Poor communication or unclear English
Divided attention from multiple clients during working hours
Basic requirements
Must be proficient in speaking and writing English very clearly
Must have relevant work experience




Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
Must be available for video meetings with your camera on (when needed)
Technical requirements
Device:
Reliable laptop or desktop computer.
Internet:
High-speed connection (minimum 10 Mbps).
Audio:
Noise-canceling headset.
Video:
Webcam for virtual meetings.
Workspace:
Quiet, professional environment.
Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client's needs and schedule.
Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.

📌 Healthcare Virtual Assistant - Experienced With Ghl (México)
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