The Operations Optimization Coordinator works closely with operations and cross-functional teams to enhance our ambassador and consumer experience, exceed client expectations, and support profitability. The role manages scheduling and financial aspects for a cohort of traveling team members, administers the Power BI portal and dashboards, and ensures efficient coordination between Operations, Field, and Finance. Responsibilities include supporting corporate initiatives, managing workflows, and maintaining strong communication across teams. The idóneo candidate is highly organized, detail-oriented, tech-savvy, and proactive in driving process improvements.
Essential Job Functions:
Schedule managers and assign ambassadors to client accounts via the portal
Manage financial charges for assignments and coordinate with Finance
Administer Power BI portal and dashboards
Oversee and prioritize all Optimization support requests
Send follow-up communications and ensure timely completion of requests
Assess portal functionality and recommend improvements
Maintain personnel documentation and ensure compliance
Identify and implement workflow efficiencies
Communicates with ambassador network and support onboarding
Lead and participate in team meetings
Audit monthly expense reports according to policy
Support training, performance improvement, and professional development initiatives
Develop and update training resources and operational programs
Troubleshoot travel challenges for ambassadors and ensure budget adherence




Effectively partner and motivate across multiple layers of the organization
Analyze results, align success measures, and communicate outcomes
Perform other duties as assigned
Associate or bachelor's degree in Business Administration, Office Administration, Administrative Assistance, Information Systems, or related field
2–5 years of experience in operations, coordination, or process management
Experience with dashboards or reporting tools (Power BI preferred)
Strong Microsoft Office skills
Experience managing workflows or support processes
English Advanced and excellent communication skills
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Christmas Bonus
: 30 days, to be paid in December.
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Major Medical Expense Insurance
: Coverage up to $20,000,****** MXN.
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Minor Medical Insurance
: VRIM membership with special discounts on doctor's appointments and accident reimbursements.
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Dental Insurance
: Always smile with confidence!
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Life Insurance
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Vacation Days
: 12 vacation days.
+ ?
Floating Holidays
: 3
? Cell Phone Reimbursement & Transportation Subsidy.
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Hybrid Scheme
: Enjoy the best of both worlds, remote and in-office work.
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Multicultural Exposure
: Work with operations within Mexico and the United States.
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MezTal Internal Events
: Strike a healthy balance between your professional and personal goals.
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Exclusive Discounts
: Benefits with different companies for being part of MezTal.
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Academic Agreements
: Access to national universities and language schools.
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Career Growth
: We will search for the best conditions for progressing in your career.

📌 Operations Optimization Coordinator (Guadalajara)
🏢 FlexTal Staffing
📍 Guadalajara