At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
Job Requirements
Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems.
Making changes to orders, back-orders, shipping delays or information necessary to process or cancel orders.
Handling escalated and unresolved calls from less experienced representatives.
Recognizing sales opportunities and preventing the loss of existing business.
What your background should look like
1–2 years of customer service experience
Data Accuracy: Accurate data entry and attention to detail
System Knowledge:



Familiarity with SAP or Salesforce systems
Adaptability: Ability to thrive in fast-paced, changing environments
Communication & Problem Solving: Strong communication and problem-solving skills
Customer Orientation Customer-focused mindset and conflict resolution abilities
Organization & Teamwork; Organized, multitasker, and team player
Excel Skills Using Microsoft Office Excel for tracking and analysis on databases
Language: English proficiency required
#TE-HYBRID
Location: Tlalnepantla de Baz, Edo. de México
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

📌 Customer Service Specialist I (México)
🏢 TE Connectivity
📍 México