As a Remote Travel Specialist, you will be an
essential part of our team, guiding clients through every stage of
their journey—from the moment they plan their trip to their safe
return home. Your role is to ensure a seamless, stress-free
experience by assisting with travel arrangements, answering
questions, managing updates, and resolving any challenges with
professionalism and care. While HJB Travels Agency USA is proudly
based in Massachusetts, we foster a supportive, general community .
We provide structured training, mentorship, and ongoing support for
agents located in Mexico , ensuring you’re fully equipped to
succeed regardless of location. Key Responsibilities Respond to
client inquiries across various channels (email, phone, messaging)
in a timely and professional manner. Support clients with booking
modifications, cancellations, and special travel requests. Provide
accurate and up-to-date information regarding destinations, travel
documentation, and agency processes. Follow up with clients to




confirm travel plans and gather feedback post-trip. Address
concerns with empathy and efficiency, ensuring client satisfaction.
Benefits Remote flexibility – work from anywhere, with hours that
fit your lifestyle. Exclusive travel perks and access to
industry-only discounts. Professional growth – ongoing training and
support from a dedicated team. Be part of a passionate community
focused on building dreams and memories through travel. What We’re
Looking For Excellent communication skills—both written and verbal.
A background in customer service, ideally within travel, tourism,
or hospitality. High attention to detail, strong organizational
habits, and a proactive mindset. Tech-savvy and able to learn new
systems and booking tools quickly. A genuine enthusiasm for travel
and helping others create memorable experiences.

📌 Remote Travel Specialist (Ciudad de México)
🏢 Hjbtravels
📍 Ciudad de México