Bilingual Call Center Agent (Mon–Fri | On-site )

Full-time, No weekends

Bi-weekly pay + No cap on bonus — the more you achieve, the more you earn

Why You’ll Love This Job:

- Work-life balance: Monday to Friday only, no weekends
- Earn more: Unlimited earning potential with uncapped bonus and growth opportunities.
- Growth opportunities: Ongoing training and development
- Referral bonuses — bring your friends and earn extra

What You’ll Do:

- Handle inbound and/or outbound calls following established scripts and company protocols.
- Identify the customer’s reason for contact and route or resolve inquiries appropriately.
- Accurately document all customer interactions in the system in a timely manner.
- Meet campaign conversion, performance, or retention goals.
- Follow company scripts, procedures, and policies at all times.
- Participate in coaching sessions, meetings, ongoing training programs.
- Maintain confidentiality of sensitive customer information.




- Handle a minimum of seventy calls per day to meet operational goals.

What We’re Looking For

- English level B1–C2 (required)
- High school diploma or equivalent
- At least 6 months of experience (call center preferred; healthcare, sales, or retail also accepted)
- Basic computer skills + fast typing
- Good spelling and grammar (English & Spanish)
- Positive attitude and strong customer focus
- Ability to multitask

Location

Av. Pino Suárez #506 (On-site position)

Easy access via public transport:
R-134, R-138, R-155, R-17, R-16/316, R-160

Apply Today!
If you’re bilingual, motivated, and ready to grow, apply now and start your next career move with us.

Sueldo: $18,000.00 - $24,000.00 al mes

Ventajas:

- Programa de referidos

Lugar de trabajo: Empleo presencial

📌 Call Center Agent (México)
🏢 RGT Global Connect
📍 México