"Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.
Lead or senior levels of these positions may:

- Handle escalated or more complex issues,
- Coordinate team activities or those of agency contract staff,
- Support supervisor or manager activities,
- Support the design, review and implementation of processes and procedure"

General job description:
Under limited supervision performs the following activities:

- Responsible for the movement of packages and documentation within FedEx facilities and/or customs/forwarders.
- Maintains customs documentation well organized and properly filed.
- Distributes relevant customs paperwork to appropriate FedEx departments, customs raters, and forwarders as required.
- Receives customs releases and maintains adequate control as specified by customs regulations; scans all outgoing A.M. releases, ensuring proper packages are going out and improperly scanned and stickered packages (unreleased from customs) are not sent; and prepares in-bond transfers.
- Performs sorting, baggage support at airport and station, and retrieves air freight from carriers as required
- Pulls copy of AWBS of overages to ensure adjustments.
- May be required to perform other duties as assigned

Minimum Requirements
Minimum education

- High School degree/Equivalent
- Good English Skills

Minimum Experience

- Two (2) years of previous experience in international freight/cargo customs policies, procedures, rules,



and laws preferred.
- Knowledge of airport and customs clearance procedures preferred
- Forklift handling experience
- CRT experience preferred.

Minimum Required skills:

- Ability to lift 70 lbs. (32 kgs) and to maneuver any single package weighing up to 150 lbs. (68 kgs) with appropriate equipment.
- Verifiable ability to capture data in different systems such as Office - Advanced Excel - and WMS / JDA / eGLS (25/35 WPM), data entry and / or general office skills
- Personable and good written and verbal communication skills. Driver's license. General office skills and computer literate.

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

- 2020 Fortune’s World Most Admired Companies (14th)
- 2019 Fortune’s Best Places to Work (15th)
- 2019 Forbes’s One of the “Best Employers for Diversity”
- 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
- 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
- 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
- 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
- 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

📌 : Warehouse Agent II (México)
🏢 Fedex LAC
📍 México