About Us

Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Peru and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.

Our Guadalajara, Mexico Team is growing and we're looking for experienced Tech Support Representatives to join our Helpware team.

We offer:

- $18,000 MXN gross monthly salary
- $1,000 MXN in food vouchers
- Bonuses based on performance
- Savings Fund
- Full law benefits
- Work from home after training

Key Requirements:

- Live within Guadalajara's Metropolitan Zone




- at least 1 year of tech support experience (in call center)
- Fluent English (C1) with strong written communication skills
- Full-time availability

Tipo de puesto: Tiempo completo

Sueldo: $18,000.00 al mes

Incentivos:

- Descuentos y precios preferenciales
- Programa de referidos
- Seguro de gastos médicos mayores
- Trabajo desde casa

Pregunta(s) de postulación:

- Vives Actualmente en la Zona Metropolitana de Guadalajara?

Experiencia:

- Basic tech support: 1 año (Deseable)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: remoto híbrido en 45110, Villa la Cima, Jal.

📌 Tech suppport Representaive (México)
🏢 Helpware
📍 México