Ready to lead, disrupt and reinvent the sleep industry?
We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 20 markets and more than 35 Emma stores across Europe.
Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.
It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.
Ready to awaken your best with us?
What you will do:
- Monitor product performance end-to-end (NPS, reviews, trends) across countries to understand what's working and what needs improvement.
- Build business cases in coordination with diverse stakeholders and develop project charters to migrate general products in the region
- Turn data into insights by identifying opportunities, risks, and emerging patterns in product satisfaction.
- Benchmark competitors, analyzing features, prices, trends, and positioning to spot gaps or opportunities for our portfolio.
- Support strategic product decisions by summarizing insights and sharing them with Marketing, BD, and Product teams.
- Improve customer experience by recommending product or communication enhancements based on feedback and performance data.
- Build clear and structured reports/dashboards to communicate findings to stakeholders in a simple, actionable way.
- Stay on top of industry trends (materials, sleep tech, design, consumer behavior) and bring these learnings to the team.
Who we are looking for:
- Strong analytical skills and confidence working with data (Excel/Sheets).
- Curious, proactive, and able to work independently.
- Organized and able to manage multiple tasks at once.
- Clear communicator who can simplify complex findings.
- Passion for products, consumer behavior, and understanding customer needs.
- You are fluent in English.
What we offer:
- A combination of personal and company growth to accelerate your career and help you reach your goals.
- The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
- Wellbeing activities
- Hybrid home office policy
- Flexible schedules
- Pet-friendly office
- Monthly salary + pantry & restaurant vouchers
Become an Emmie
We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact.
We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.
Upon your consent, we may use artificial intelligence (AI) tools to support parts of the hiring process, such as get the interviews transcript and summarised by AI. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please reach out to
[email protected]
📌 Product Intern (full-time) (México)
🏢 Emma The Sleep
📍 México