We’re looking for a full-time, remote Maintenance Coordinator to join our integrated maintenance and property management team. This is a performance-driven role with clear SLAs, daily accountability, and strong growth potential into senior coordination/operations leadership.
Work Schedule: EST Business Hours
Company: PSB (Pro Services Boston) & Green Ocean Property Management – over 20 years in business, serving Greater Boston

How to Apply

Submit the following:
Your CV/Resume

A Loom video walking us through how you handled maintenance coordination (e.g., vendor dispatch, emergency triage, or tenant communication)

A 123Disc assessment

About the Role
The Maintenance Coordinator serves as the command center for all work orders — from intake and triage to scheduling, vendor coordination, tenant communication, and close-out. You’ll prioritize urgent issues, manage preventive maintenance cycles, and drive efficiency across the team.
Key Responsibilities include:

Work Order Intake & Triage: Receive, log, and classify requests; pre-diagnose simple issues to reduce truck rolls.

Scheduling & Dispatch: Assign work based on trade, SLA, geography, and cost; manage daily/weekly schedules and approvals.

Vendor Management: Coordinate licensed vendors, track COI/W-9, validate work completion, and request quotes.

Tenant & Owner Communication:



Provide clear ETAs, progress updates, and ensure satisfaction at completion.

Preventive Maintenance: Maintain seasonal PM schedules and coordinate efficient batch scheduling.

Invoicing & Close-Out: Verify documentation, photos, invoices, and submit same-day to accounting.

Emergencies & After-Hours: Follow SOPs for urgent P0/P1 events and coordinate on-call vendors or city services.

Reporting & Quality: Track SLA adherence, costs, and vendor performance; recommend process improvements.

Qualifications
Fluent in English and Spanish (bilingual required)

US property management maintenance coordination experience (required)

Knowledge of construction or engineering (preferred)

Excellent problem-solving and communication skills

Highly organized with the ability to manage changing priorities

Experience with property management software (Buildium, Property Meld) is a plus

Self-driven, detail-oriented, and able to work independently

Career-focused with strong growth potential

Able to work EST business hours

Disclaimer: Any message, DM, or application that does not include all required information listed above will not be entertained. We’re hiring immediately!

Job Type: Full-time

Pay: $10.00 - $12.00 per hour

Work Location: Remote

📌 Bilingual Maintenance Coordinator (México)
🏢 Green Ocean Property Management
📍 México