DESCRIPTION

Are you an Engineering Lead – Monitoring Telemetry Observability? If you are looking for a great team with a high technical level, where proactivity and the desire to do different things are valued.

THIS IS YOUR PLACE!

We are leaders in digital solutions with 25 locations on 5 continents and a team of more than 4,500 people. We support large companies and public administrations in their end2end digital transformation process, developing and executing the most innovative and scalable projects from strategy to operation.

All this growth is based on talent and passion for innovation and continuous improvement, always in our way: simplifying the complex

What you’ll do:

- Lead platform engineering, setting priorities and ensuring progress toward goals.
- Provide expertise in Monitoring/Telemetry/Observability platform engineering.
- Ensure platform quality through consistent development, testing, and documentation.
- Oversee platform outcomes, focusing on continuous improvement and KPI/OKR alignment.
- Manage budgeting, planning, team motivation, vendor contracts, and Level 3 support.
- Establish governance structures and best practices for platforms.
- Collaborate on platform architecture and development, ensuring alignment with business goals.
- Identify and implement new technology capabilities and support system demos.
- Maintain and manage the platform’s software infrastructure.

REQUIREMENTS

What you should know to succeed in this role:

- Bachelor's degree in Computer Science, Statistics, and/or Management Information Systems from an accredited university or equivalent experience.
- 5+ years of more experience with Agile methods / methodologies, and leading SCRUM / Lean / Kanban teams.
- 10+ years or more of relevant professional experience as a technology engineer,



with 7+ years in a role managing platform teams.
- 7+ years of experience enabling telemetry, monitoring, and observability environments using leading APM / AIOPS solutions (Splunk, AppDynamics, ThousandEyes, ServiceNow preferred).
- 3+ years of experience using public cloud infrastructure (AWS required, Azure desired).
- Proven track record of getting things done in complex organizations.
- Excellent analytical and problem-solving skills.
- Healthcare / life science / pharmaceutical industry experience required.
- Referenceable leadership, management, or key influencer experiences required.
- Ability to work in an agile and rapid changing environment with high quality deliverables.
- Previous experience managing global engineering teams and budgets required.
- Strong organizational and interpersonal skills.
- Demonstrated presentation, communication, and influencing skills.
- Ability to think outside the box for innovative engineering capabilities.
- Knowledge of information management practices, regulatory requirements and global data privacy laws related to the pharmaceutical industry.
- Proven knowledge of IT Service Management, Service Operations, and Service Release (ITIL v4 and ITSM).
- Working knowledge of DevOps CI/CD technologies and lifecycle.
- Demonstrated knowledge of Cloud IaaS and PaaS technology environments (AWS and Azure preferred).




- Demonstrated experience and knowledge of micro-services concepts, API integration enablement, container technologies and services (Kubernetes based preferred).

Do we share the same DNA? We do, if:

- You are flexible and purpose-oriented
- You have a creative and innovative mind
- You feel confident and enjoy what you do
You are autonomous and have a self-driven personality

Benefits of working together:

️ Law benefits ‍

Medical insurance

Work in national & international projects ‍

English classes ‍

Gym pass with exclusive prices

Referral bonus

International Mobility

L Language classes, technical certifications, and Access to open webinars and Udemy

Great work environment; our teams make it possible!

Work from home and versátil hours

Various health and wellness initiatives with our VASS Care program

Stability and future projection through the professional development plan

You will be part of a dynamic company that is constantly growing

You will participate in projects with cutting-edge technologies

You will be part of a young, multifunctional, and autonomous team

You will be part of a large team of high-level professionals whose motivation is contributing value to daily work and professional excellence

If you want to join a dynamic company where technological challenges will be found daily, we await you in the great VASS team.

We want you to be the best version of yourself. YOUR TALENT IS OUR DNA

Welcome to your future!

VASS is proud to be an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, national origin, marital status, or disability. Our recruitment is decided based on qualifications, merit, and business need.

📌 Platform Engineering Lead – Monitoring Telemetry Observability Platform (México)
🏢 VASS MEXICO
📍 México