02 ago
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Silversea
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México
Qualifications:- SHIPBOARD Employment- Minimum of two (2) years Butler/guest facing experience in a luxury hotel, resort or cruise line environment- Professional Butler or luxury service certification such as "The International Butler Academy) is an advantage- Previous shipboard experience is highly preferred- Excellent fluent English (verbal and written). Excellent communication skills and additional languages such as (French, Spanish, Italian, Russian, mandarin, Arabic, Japanese are an asset).- Excellent interpersonal and leadership skills؛ ability to lead, motivate, and develop a culturally diverse workforceDuties and Responsibilities:- Ensure delivery of exceptional butler services to guests- Ensure all guest orders, requests, enquiries are fulfilled timely & efficiently- Conduct embarkation inspections of all VIP suites- Ensure in-suite arrival procedures are executed to brand standards.- Lead, coach, train, and develop the Butler Team to consistently deliver superior service performance aligned with brand expectations.- Mentor and prepare the Senior Butler for managerial responsibilities- Meet or exceed brand‑defined performance targets and KPIs for the Butler Team.
📌 Butler Manager (México)
🏢 Silversea
📍 México