HCL Tech is looking for Service desk with the below skills: Qualifications/Attributes: A certification and CCNA idóneo or relative hands-on experience 2 years of experience in Microsoft Windows and network troubleshooting, web-based application support, and familiarity with the entire Microsoft end user suite of products Strong interpersonal skills and thoughtful and effective communicator (written and oral communication skills) Experience working with TCP/IP and network connections preferred Excellent analytical and problem-solving skills Excellent time management and organization skills Strong experience and understanding of OfficeO365 Experienced in working with Service-Now platform preferred but not necessary. Working knowledge/experience with PC Imaging Tools, diagnosis and remote-control tools (MS Teams, Beyond Trust) and Audio/Visual equipment used in presentation/conferences. Benefits: Christmas bonus 30 days Vacation bonus 25% 100% Payroll schema with Social security IMSS. 12 vacation days at first year Life Insurance Profit Sharing (PTU) (15 days to 1 month of salary) Major medical insurance 13% Saving funds ($54,000 anuales aprox) Meals Allowance ($1,900 mensuales aprox)

📌 Service Desk (Ciudad de México)
🏢 HCLTech
📍 Ciudad de México