02 ago
|
The Lego Group
|
Monterrey
02 ago
The Lego Group
Monterrey
LEGO Group in Monterrey, Mexico is seeking a Team Leader to guide a ***** person Customer Service Advisors team.
You will coach, develop talent, and drive exceptional consumer experiences in a fast-paced contact center environment.You will partner with Quality, Training, Workforce Management and Ops to improve processes, monitor KPIs like CSAT, Quality, Productivity, and AHT, and act as a role model aligning with LEGO Leadership Playground behaviors Brave, Curious, and Focused.
#J-*****-Ljbffr
📌 Customer Service Team Leader — Inspire & Grow (Monterrey)
🏢 The Lego Group
📍 Monterrey