Customer Service Team Leader — Inspire & Grow (Monterrey)

Customer Service Team Leader — Inspire & Grow (Monterrey)

02 ago
|
The Lego Group
|
Monterrey

02 ago

The Lego Group

Monterrey

LEGO Group in Monterrey, Mexico is seeking a Team Leader to guide a ***** person Customer Service Advisors team.
You will coach, develop talent, and drive exceptional consumer experiences in a fast-paced contact center environment.You will partner with Quality, Training, Workforce Management and Ops to improve processes, monitor KPIs like CSAT, Quality, Productivity, and AHT, and act as a role model aligning with LEGO Leadership Playground behaviors Brave, Curious, and Focused.
#J-*****-Ljbffr

📌 Customer Service Team Leader — Inspire & Grow (Monterrey)
🏢 The Lego Group
📍 Monterrey

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