**Technical Product Manager - Travel Tech (B2T) Bilingual EN/ES - RSH (Royal Scenic Holidays)**
**Reporting to: VP Product -B2B**
**Description**
We are seeking a high‐impact Technical **Product Manager** to own and scale our digital channels as we accelerate growth, enhance customer experience, and strengthen our market presence.
In this role, you will lead end‐to‐end product strategy and execution across our digital platforms, with full accountability for product development, performance, analytics, and content implementation.
You will play a critical role in driving measurable outcomes across customer conversion, revenue growth, customer acquisition, and overall customer satisfaction.
This is a highly visible opportunity to define and execute a product roadmap aligned to a clear business vision, informed by market trends, customer insights, and data‐driven analytics within the travel and tourism space.
You will collaborate closely with cross‐functional teams to translate business objectives into scalable, customer‐centric digital solutions that support the company's growth strategy.
**Role Overview**
**Product Strategy & Vision**
- Define and maintain the product vision and implementing brand strategy by working closely with different stakeholders across the company to achieve strategic goals.
- Analyze market trends, airline distribution changes (NDC, GDS, direct connect), and competitive landscape to inform strategy.
- Align product goals with business objectives such as conversion rate optimization, revenue growth, and customer satisfaction.
**Product Development & Execution**
- Own the product roadmap for search, fare display,



booking flows, ancillary upsells, and payment experiences.
- Translate business needs into clear product requirements, user stories, and acceptance criteria.
- Collaborate with engineering, UX, data science, and QA to deliver high quality features on time.
**Performance & Optimization**
- Monitor fare competitiveness and partner performance to ensure strong commercial outcomes.
- Track KPIs such as conversion rate, revenue per search, attach rate for ancillaries, and booking success rate.
- Conduct A/B tests to improve search relevance, pricing display, and checkout flows.
- Use analytics to identify friction points and opportunities for revenue uplift.
**Cross Functional Collaboration**
- Partner with marketing to support campaigns, promotions, and SEO/SEM initiatives.
- Work with customer service and operations to resolve booking issues and improve post purchase experiences.
- Align with finance and revenue management teams on pricing strategies and forecasting.
**Required Skills & Experience**
- 3-7 years of product management experience, ideally in travel, ecommerce, or marketplace environments.
- Strong understanding of airline distribution systems (GDS, NDC, direct connect APIs).
- Experience with digital booking flows, payments,



and conversion optimization.
- Fluency in English is a must as this position will be coordinating with stake holders across North America.
**Technical & Analytical Skills**
- Ability to work with APIs, schemas, and technical documentation.
- Proficiency with analytics tools (e.g., GA4, PowerBI).
- Strong quantitative skills and comfort with experimentation frameworks.
- Deep understanding of funnel optimization, issue triage, and rapid product iteration.
- Strong operator who is hands-on and detail oriented.
- Data-driven decision-maker with comfort in analytics, KPIs, and experimentation.
- Adept at coordinating closely with multiple teams and stakeholders.
**Personal Attributes**
- Fixer mindset—practical, resourceful, and relentless.
- Customer-obsessed and committed to high-quality experiences.
- High sense of ownership and accountability.
- Strong communicator who can drive clarity and alignment.
- Excellent communication and stakeholder management.
- Ability to balance customer needs with business goals.
- Strong problem-solving mindset and bias for action.
**Nice to Have Experience**
- Prior work with airline revenue management or fare filing.
- Knowledge of travel industry standards (ATPCO, IATA, ARC/BSP).
- Experience working with OTAs, TMCs, consolidators, and corporate booking tools.
**If you are interested and fill all the requirements, please send your Resume to**
Sueldo: $40,****** - $50,****** al mes
Ventajas:
- Horarios flexibles
Lugar de trabajo: remoto híbrido en Benito Juárez, CDMX

📌 Technical Product Manager -Travel Tech Bilingual En/Es (Xico)
🏢 Contravel
📍 Xico