**ABOUT THE ROLE**
We're looking for a sharp, systems-thinking operator to own the people & ops backbone of Happen Ventures.
This is a high-trust, high-visibility role — you'll sit at the intersection of HR, cross-team accountability, and executive support.
Think of it as the engine behind the machine: you make sure people are supported, KPIs are tracked, issues are resolved, and the leadership team can move fast.
If you thrive in structure, love data, and know how to use AI to multiply your output — this role was built for you.
High performers in this role grow into a Chief of Staff position.
**WHAT YOU'LL OWN (DAY-TO-DAY)**
- HR ops — onboarding, offboarding, PTO & policy questions
- Leadership follow-ups & meeting prep
- Cross-team task tracking & accountability
- Internal comms — keeping the team aligned
- KPI tracking & end-of-day reporting for all team members
- Documentation of issues, write-ups & performance records
**WHERE YOU'LL SUPPORT GROWTH**
- Strategic project coordination
- Vendor & partner follow-ups
- Ops process documentation
- Special projects from leadership
- Building dashboards & data reports to support decisions
- Identifying inefficiencies and proposing process improvements
**WHAT WE'RE LOOKING FOR**
Must-haves:
- Experience in HR, admin, ops, or EA roles
- Strong command of AI tools (ChatGPT, Claude, Notion AI, etc.)
- Data-driven mindset — you measure everything
- Highly organized with extreme attention to detail
- Excellent written communication in English & Spanish
- Comfortable managing sensitive HR matters with discretion
Nice-to-haves:
- Experience in a fast-growing startup environment
- Familiarity with tools like Airtable, Notion, Slack, Linear
- Background in people ops or HR administration
- Exposure to KPI frameworks or OKR systems
- Desire to grow into a Chief of Staff role
**CORE COMPETENCIES**
AI fluency - Data analysis - KPI management - People management - Process documentation - Executive comms - Cross-team coordination - HR administration - Problem-solving - Discretion
**ROLE DETAILS**
- Type: Full-Time
- Reports to: Leadership team
- Growth path: Chief of Staff
**HOW TO APPLY**
Pay: $****** - $****** per hour
Work Location: Remote