**Production Support Engineer**:
**RH**:Vicente Ramirez
**Location**:Remote
**What you'll do?
**
- Act as the primary onsite point of contact for customer issues and escalations.
- Analyze and resolve issues related to AWS Lambda, DynamoDB, and PostgreSQL databases.
- Use database management tools for maintenance and performance tuning.
- Handle Linux-based services and perform troubleshooting using shell scripting.
- Manage and troubleshoot Samba shares for file sharing across networks.
- Support data operations and queries across AWS Lambda, DynamoDB, and PostgreSQL.
- Utilize deployment and monitoring tools for issue tracking and resolution.
- Interact with offshore teams and ensure seamless communication between stakeholders.
- Work on Informatica support or coordinate with the Informatica team as needed.
**What you'll bring**:
**Soft skills**:
Work Underpressure, Quality at work, Results Oriented.
**What can YOU expect in a career with Capgemini?
**
- Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini's clients.
- You will work alongside technical, functional and industry specialists to assist with the development,



implementation and integration of innovative system solutions including methods, techniques and tools.
- You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
- Capgemini offers a competitive compensation and benefits package.
- Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes.
A deeply multicultural organization.
- Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.
**You will love this job because**
- Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
- Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
- Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.

📌 Production Support Engineer (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes