As an Auxiliar General in our Servicentro de Negocios department, you will play a vital role in ensuring our customers receive the best possible experience. Your primary focus will be on providing excellent customer service, offering guidance, and ensuring a smooth and efficient process for our valued clients.
- Greet and assist customers with a friendly and professional attitude.
- Process customer orders accurately and efficiently.
- Provide product and service information to clients, ensuring they make informed decisions.
- Handle customer inquiries and resolve any issues or concerns promptly.
- Maintain a clean and organized workspace, ensuring a pleasant environment for customers.
- Collaborate with the team to achieve daily, weekly, and monthly sales targets.
- Stay updated on the latest products and services to offer effective recommendations.
- Ensure compliance with company policies and procedures,
especially regarding health and safety.
- Assist in inventory management and stock maintenance as needed.
- A minimum of 1 year of experience in customer service or a related field.
- Excellent communication skills, both verbal and written, in Spanish.
- Strong interpersonal skills and a customer-centric approach.
- Ability to work effectively in a fast-paced environment.
- Basic computer literacy, including proficiency in MS Office.
- A positive and enthusiastic attitude, with a passion for customer satisfaction.
- Willingness to learn and adapt to new processes and technologies.
- High school diploma or equivalent qualification.
- Flexibility to work varied shifts, including weekends, as required.