Overview

At Wallenius Wilhelmsen, we are looking for an Account Manager to join our Customer Growth team in Mexico. This role will be responsible for managing key customer relationships, driving revenue growth, and developing new business opportunities across our full portfolio of logistics and supply chain solutions.

Account Management and Business Generation

- Strategic planning: The Account Manager (AM) is responsible for supporting KAM on strategic account plan development and delivering on customer objectives within an allocated scope.

- Market and industry intelligence: Contributes to collection of market, industry and competitive analysis (within the scope for the designated accounts) and leverages these insights to develop opportunities.

- Sustainability Leadership: Partner with the customer to align their outbound supply chain with sustainability targets, driving the adoption of Wallenius Wilhelmsen's green services (e.g., BAF 2.0).

Targets, Commercial Development and Revenue Growth





- Financial and other targets: The role is responsible for supporting KAM to ensure WW reach all targets set for the allocated scope, including but not limited to revenue, book of business development, profitability, cash flow, customer satisfaction, improvement of Terms & Conditions, etc.

- Business Growth: Responsible for pipeline development through opportunity and business generation, drives upselling and cross‑selling initiatives across all business units.

- Develops deep understanding of customer business processes and supply chains to identify growth opportunities across all three Business Units (BUs).

- Tender & Negotiation Excellence: Participate or lead opportunity teams (when delegated by KAM) for bids and RFQs, orchestrating internal stakeholders to deliver competitive value propositions and leading negotiations.

Customer Success

📌 Account Manager Mexico Auto Accounts (Santa Rosa Jáuregui)
🏢 Wallenius Wilhelmsen group
📍 Santa Rosa Jáuregui