**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Avenida Universidad -Chihuahua, Chihuahua**:
Solvo Global empresa que se dedica al staffing industry conecta talento bilingüe latinoamericano para brindar posibilidad de laborar en empresas internacionales.
Si cuentas con nível de inglés avanzado y te desempeñas en el área de servicio al cliente, ¡esta es tu ocasión de colaborar con una empresa estadounidense!
**Job description**:
**Responsabilities**:
- **
Listen to customer needs and concerns while demonstrating empathy.
**Resolve issues by clarifying problems, researching solutions, and implementing appropriate actions.
- ** Process requests by gathering necessary information and completing transactions.
**Identify opportunities to promote service and explain our products.
- ** Maintain accurate records in the call center database.
**Collaborate with team members to ensure timely resolution of customer requests.
- ** Stay updated on job knowledge through educational opportunities.
**Perform all additional duties as assigned.
**Skills and qualifications**
- **




High school diploma or equivalent.
**Strong organizational, communication, and decision-making skills.
- ** Proficient in computer skills, with familiarity in Microsoft Outlook and Excel.
**Demonstrates professional telephone etiquette.
- ** Prior experience in a call center setting is beneficial.
**Bilingual in Spanish is preferred but not required.
- ** Ability to work effectively in a team-oriented environment.
**Strong problem-solving skills and attention to detail.
Monday to Friday 9:30am - 6:30pm CST
On site: Chihuahua
**Salary**: Hasta $16,000 mxn
- **
A commitment to consistent attendance and punctuality is essential for success in this role.
**
**Nível de educación deseada**:
Media Superior
**Nível de experiência deseada**:
Nível Medio
**Función departamental**:
Atención al cliente
**Industria**:
Servicio al Consumidor
**Habilidades**:
- Ingles Avanzado
- Customer Service
- Excelente comunicación

📌 Bilingual Customer Service Agent (Chihuahua)
🏢 BACK OFFICE DE CHIHUAHUA
📍 Chihuahua