Insulet started in **** with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform.
In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
- We are looking for highly motivated, performance driven individuals to be a part of our expanding team.
We do this by hiring amazing people guided by shared values who exceed customer expectations.
Our continued success depends on it!
Position Overview:
Responsibilities:
- Perform complex business and systems analysis work; conduct requirements gathering/analysis via information gathering sessions with business users and technical staff.
Develop supporting process flows.
- Conduct analysis of existing business processes; recommend process improvements.
- Build and implement new business process solutions to support growth or expansion.
- Conduct analysis of existing business processes; recommend process improvements.
- Design and deliver innovative end to end system processes, especially in the OTC area
- Responsible for providing data expertise and consulting related to operational reporting
- Consult with business users to improve adoption and efficient use of all systems
- Develop training materials and conduct training sessions with business users to improve adoption and efficient use of all systems
- Build and manage a team of SAP analysts and developers based in Mexico
- Assist in the evaluation of third party tools for feasibility and impact to the business.
- Work with the corporate systems team to design and implement integrations between internal and external systems.
- Create and maintain business requirement documentation which can include use cases,



process flows, and system interface diagrams.
- Create design documentation based on business requirements.
- Communicate effectively with business users on the status of enhancements and projects.
- Develop comprehensive test plans with users, coordinate test activities and/or help execute test components.
- Develop and perform training for Business Process Owners and Subject Matter Experts as necessary.
- Perform other duties as required.
Required Leadership/Interpersonal Skills & Behavior
- Ability to work in a collaborative team environment with business users and other IT analysts
- Maintains positive relationships with key internal business customers, Information Technology and SAP functional and technical teams.
- Builds cross-functional relationships where persuasive skills, negotiation skills, and considerable insight into finance and business operations are required to gain business confidence.
- Mentor the team through the discovery, design, and implementation of system processes.
- Ability to identify areas for improvement and support continuous improvement initiatives.
Skills/Competencies:
- Self-sufficient, versátil, and motivated team player capable of managing several activities simultaneously.
- Ability to work in a deadline focused, dynamic environment, and consistently produce deliverables within agreed upon timelines.




- Ability to analyze problems and develop solutions accounting for the larger system wide impacts.
- Excellent, effective communication, influencing, and negotiating skills are critical.
Ability to adjust to the audience (Technical, business user, c-level, and anything in between)
- Ability to analyze business processes, design process improvements, and train business users on the new processes.
- Excellent writing skills.
Must have the ability to express strategy, technical knowledge, and processes in easily understood presentations.
- Positive, results driven, rational, logical, team player.
- Ability to rapidly learn and take advantage of new concepts, business models, and technologies.
- Ability to work independently & on multiple projects against deadlines.
- Experience in the healthcare, pharma or medical device industry a plus.
Education and Experience:
- Bachelor's Degree and/or equivalent and experience.
Preferred
- Minimum 10 years of experience working in IT in supporting business functions preferred.
- Minimum 5 years of experience managing SAP analysts and technical teams preferred
- Minimum 5 years of experience working on large SAP S/4 HANA projects preferred
- Experience working for a public company with international experience is strongly desired.
- Experience with SAP S/4 Hana implementation and support, preferably in the pharmaceutical, medical device, or any other regulatory controlled industry.
- Proven knowledge of the software and systems development life cycle.
- SAP S/4 HANA certifications preferred.
- Knowledge of Data Warehousing and Reporting is a PLUS
- Procure to Pay
- Financial Plan to Report
- Master Data Management
- Plan to Inventory
- SAP Security
- Fiori
- SAP ABAP
- AI in SAP
- SAP Analytic Cloud
- DRC and e-invoicing
Skil

📌 Senior Manager, It Sap Order To Cash (Hybrid - Guadalajara)
🏢 Insulet
📍 Guadalajara