Referral Bonus: NoWorking Time: Full TimeJob Flexibility: Hybrid JobJob DescriptionResponsibilities:Supply Planning & CoordinationCoordinate customer requirements and prepare weekly delivery schedules for OE customers, monitoring adherence to established dates and timesCreate and maintain orders for shipments from Mexican warehouses in SAP; coordinate with warehouse management on personnel assignment and transportation logisticsDemand Forecasting & Inventory Management.Obtain customer information on a monthly and weekly basis; download and analyze customer requirements via EDI and web-based systems to support demand forecastingCoordinate production planning (SLP) for imported products and maintain inventory control across MXTO and MXPO warehouses with 45-day stock coverageLoad forecasts into APO systems and analyze market conditions, seasonality, and trends to prepare monthly reports with recommendationsProduction & Logistics Coordination.Communicate and coordinate with production plants in Europe, USA, and South America; coordinate production and delivery of Engineer-to-Order (ETO) products in compliance with Product Engineering teamsFollow up on customs clearance processes for imported items and maintain logistics documentationSystems & Customer Service.Provide technical support for new product development through EDI, SMART, DDL,



and SAP systems; address customer claimsregarding delivery anomalies and manage electronic invoicing and price changesFinance Support.Steers up on matching the company and customers information regarding and outstanding balances.Lead Customer Service team to ensure the overdue's level are matching with the Business unit established targets.Elaborate information about invoices issued by OE / electronic invoice - timbrado fiscalMonitory price changes for the preparation of retroactiveRebilling for price changes or Tax stamping issueAttend weekly meetings to monitor overdue balances.QualificationsEducationBachelor's Degree in Industrial Engineering, Business Administration, Logistics Engineering, or equivalent discipline.Minimum 3–5 years of professional experience in supply planning, logistics operations, or related functions.Advanced English: Proficiency in listening, speaking, reading, and writing required for professional communication.Technical KnowledgeIntermediate proficiency in Microsoft Excel, including advanced formulas, data manipulation, and reporting capabilities.Competent SAP (SD)skills, including report generation, transaction execution, system navigation, and data entry.Customer and Communication SkillsDemonstrated commitment to customer‐centric service delivery with focus on internal and external stakeholder satisfaction.Ability to communicate complex information clearly to diverse audiences, including peers, management, and external customers.Additional InformationContinental we are committed to building an inclusive and discrimination‐free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture.
Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.
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📌 Customer Supply Planner Oe (Santiago de Querétaro)
🏢 Continental
📍 Santiago de Querétaro