Individuals in Cross Disciplinary Controls are responsible for multiple activities within the Controls capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management and/or Governance Reporting & Analysis for effective end to end oversight, design, implementation, and execution of controls.
Individuals in this role may cover a broad range of in-business/function risk and control responsibilities rather than focusing on one specific role.
**Responsibilities**:
- Support the assessment the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes.
- Help drive and manage controls enhancements focused on increasing efficiency and reducing risk.
- Assist in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies.
- Help assess activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality.
- Collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures
- Participate in issue quality reviews ensuring compliance with
- Issue Management Policy, Standards and Procedures - Support development of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations of senior management, Board, and Regulators.
- Participate in the oversight of the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items.
- Actively participate on the detection, prevention and solution proposals for Risk identified as a result of a Major Incident (MIM), as well as review of existing processes and regulatory concerns.
- Promote and follow up on remediation tasks keeping in mind the MCA being impacted as well as the implication of the decisions made (on regulatory,



compliance and technological aspect).
- Analyze and investigate on operational losses, it's the root cause, contributing factors, ownership, and accountability according to the internal processes, standards and policies.
- Actively observe and promote the compliance on all levels of the IT organization, pushing towards a more controlled business environment in which by nature risk are part of the conceptualization.
- Document and deliver all requirements to fulfill the processes assigned to the R&C; team (Risk Assessments, Control Assessments, Cross Border, Regulatory notices (CNVB & Banxico), etc.
)
- Prepare materials for presenting to different committees (Local/General BRCC, Operational Risk Forum (ORF), Technology Risk Appetite, etc.
)
**Qualifications**:
- Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
- Ability to identify, measure, and manage key risks and controls.
- Strong knowledge in the development and execution for controls.
- Proven experience in control related functions in the financial industry.
- Proven experience in implementing sustainable solutions and improving processes.
- Understanding of compliance laws, rules, regulations, and best practices.
- Understanding of Citi's Policies, Standards, and Procedures.
- Strong analytical skills to evaluate complex risk and control activities and processes.
- Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
- Strong problem-solving and decision-making skills
- Ability to manage multiple tasks and priorities.
- Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
**Education**:
Bachelor's/University degree, Master's degree preferredJob Family Group:
Controls Governance & Oversight
- **Job Family**:
Cross-disciplinary Controls
- Time Type:
Full time
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