What You Will Do? You will be responsible for maintaining and optimizing the IT infrastructure, ensuring reliability and performance across all systems.

Your daily responsibilities will involve:

- Monitoring and managing IT systems to prevent and resolve operational issues efficiently.
- Collaborating proactively with team members and stakeholders to address and overcome operational challenges, enhancing customer satisfaction.
- Implementing and maintaining IT protocols and best practices to ensure system security and data integrity.
- Engaging in continuous improvement activities to refine processes and support innovation within the team.
- Providing comprehensive support for IT issues, ensuring timely resolutions and clear communication with all parties involved.
- Documenting system configurations, procedures, and troubleshooting guides to support operational consistency and knowledge sharing.

How You Will Do

It?

Success in this role will be achieved by:

- Taking full ownership of your tasks, committing to high standards of integrity and accountability.
- Focusing on core responsibilities and eliminating obstacles that could impede operational efficiency.
- Fostering a collaborative environment that values diverse perspectives and teamwork.
- Utilizing your technical expertise to innovate and solve complex problems,



ensuring the continuous advancement of our IT capabilities. What are we looking for? Required - Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 3-5 years of experience in IT operations or a similar role.
- Strong proficiency in system administration, network management, and IT security protocols.
- Excellent problem-solving skills and a proactive approach to operational challenges.
- Effective communication skills, both written and verbal, for documentation and coordination purposes. Preferred - Experience with virtualization and cloud technologies.
- Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator Associate, or similar.
- Familiarity with DevOps practices and tools. What do we offer?
- Comprehensive benefits package.
- Opportunities for professional growth and development.
- Supportive and inclusive work environment.
- Commitment to work-life balance and employee well-being.
- Engagement in meaningful projects that make a difference.

Johnson

Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.

📌 Associate IT Operations Engineer (Ciudad Apodaca)
🏢 JOHNSON CONTROLS
📍 Ciudad Apodaca