Job Title: Collections Specialist
Position Overview:
We are seeking a detail-oriented and assertive Collections Specialist to manage recovery
efforts for past-due accounts and protect the integrity of our funding portfolio.
The ideal
negotiation skills, and be comfortable working in a high-paced environment.
Key Responsibilities:
Monitor and manage a portfolio of delinquent merchant accounts
remittances
Negotiate repayment terms, settlements, and workout plans in line with company policy
Coordinate with legal and compliance teams for escalated matters, including UCC filings
or default actions
Document all interactions in the CRM and maintain accurate records of payment status
Collaborate with underwriting and funding teams on high-risk accounts
Perform skip tracing and business searches to locate merchants or validate operational
status
Recommend accounts for charge-off, litigation, or sale based on collection efforts




Provide weekly reporting on collection metrics, recovery rates, and account statuses
Qualifications:
1-3 years of experience in collections, ideally in merchant cash advance.
Strong negotiation and problem-solving skills
Excellent verbal and written communication
Experience with CRM platforms (e.g., Salesforce, HubSpot)
Familiarity with UCC filings, payment processing, and MCA recovery procedures is a plus
Ability to work independently and manage time effectively
What We Offer:
Competitive base salary with performance-based incentives
Opportunity to work with a dynamic, fast-growing fintech team
Supportive team environment with opportunities for advancement
Tipo de puesto: Jornada completa
Tipo de jornada:
- Turno de 8 horas
Lugar de trabajo: Empleo presencial

📌 Collections Specialist (Hidalgo)
🏢 Funders App
📍 Hidalgo