Stefanini LATAM is seeking a seasoned IT Operations professional to lead incident management in a critical, 24x7 enterprise environment in Mexico.
You will drive crisis response, coordinate executive communications, and ensure alignment with ITIL processes across on-prem and cloud components.The role requires advanced English, 5+ years in IT Operations, and 3+ years in incident/change management within financial services, with a proven track record delivering rapid resolution and formal#J-*****-Ljbffr