Impact Advisors Mexico is seeking a Senior Contact Center Technologist to focus on optimizing contact center platforms and integrating AI solutions.
The role requires 5–7+ years of contact center technology experience and a Bachelor's degree.You will configure systems like Amazon Connect and Genesys, implement conversational AI, and manage performance analytics to enhance service quality in healthcare operations.
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📌 Senior Contact Center Engineer — Cloud & Ai Ops (México)
🏢 Impact Advisors Mexico
📍 México
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