Location

Remote

Job Overview

Atos is a integral leader in digital transformation, technology, and consulting services. We collaborate with clients across all industry sectors to navigate their journey into the digital future. Our AI & Analytics practice is at the forefront of this mission, delivering innovative solutions that drive genuine business value. The primary role of the Business Process Consultant is to partner with customers to analyze and improve business processes, ensuring alignment with organizational objectives and ServiceNow best practices. The role involves eliciting and documenting business requirements, advising on solution approaches, and supporting delivery cycles to ensure the successful implementation of business-driven solutions.

Key Responsibilities

- Manage and facilitate client workshops to define as-is and to-be processes with Sponsors, Stakeholders, and Subject Matter Experts (SMEs).
- Communicate effectively with stakeholders at all levels within the customer organization.




- Work closely with the Project Manager to support delivery within agreed timelines and budget.
- Rationalize complex information and clearly articulate user needs for both technical and non-technical audiences.
- Develop relevant documentation for Agile and Waterfall engagements, including functional specifications, gap analysis reports, process flow diagrams, and user stories.
- Ensure user stories are fully understood and contain clear acceptance criteria to support development and testing activities.
- Perform initial backlog refinement activities, including prioritization and estimation support.
- Act as a bridge between business and technical teams, fostering collaboration to resolve business and technology challenges.
- Support sprint activities, including planning, execution, reviews, and retrospectives.
- Assist teams in defining detailed test sce

📌 BUSINESS & MANAGEMENT CONSULTANT (México)
🏢 Atos
📍 México