Accenture is seeking an experienced Consultant/Manager to lead cloud contact center initiatives in Mexico City or Monterrey. The role focuses on designing, architecting and delivering on the Genesys Platform for Cloud Contact Center, with AI chatbot integration and a strategic digital roadmap.
Applicants should have a Bachelor's degree, English at an advanced level, and +5 to +10 years of experience depending on level; willingness to travel is required.
📌 Cloud Contact Center Consultant/Manager — Travel-Ready (Ciudad de México)
🏢 Accenture
📍 Ciudad de México
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