Collections Executive (Accounts Receivable) • Managing end-to-end collections for assigned customer accounts • Following up on outstanding invoices via email and phone in a timely and professional manner • Maintaining accurate records of collection activities, payment commitments, and disputes • Coordinating with internal teams to resolve billing issues • Preparing weekly and monthly AR reports and collection status updates • Identifying high-risk or overdue accounts and escalating as needed • Ensuring compliance with company policies and U.S. accounting standards • Building and maintaining positive client relationships while driving timely payments This role requires:
- Excellent written and verbal communication skills in English • Comfort with making collection calls and handling payment negotiations professionally • Strong attention to detail and follow-up skills Previous experience in the electrical, construction, HVAC, plumbing, or other field service industry is strongly preferred.