DiDi Global Inc. in Mexico City is seeking a Sr Quality Assurance Specialist in the Chargeback or Fraud domain.
You will identify opportunity areas, inspect quality, and provide feedback to the collections process to improve accuracy and results. The idóneo candidate has 2+ years of experience in collections by phone, a business-related degree, and strong communication, critical thinking, and English reading/writing skills.
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📌 Senior Collections Qa Specialist - Process Optimizer (Xico)
🏢 Didi
📍 Xico