02 ago
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XtendOps
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Monterrey
02 ago
XtendOps
Monterrey
Basic Information - Days off: 2 per week - Work modality: 100% on-site
- Location: MTY - AIM · Calle Gral.
Carlos Salazar
Ote. 703, Centro, 64000 Monterrey, N.L., Mexico
- Market: US (client-facing calls); role based in Mexico
- Customer profile: Prospective clients seeking legal assistance, usually due to an injury or monetary loss.
- Sales involved: No - customer service only, no legal experience required
- Core function: First point of contact; gathers basic case info and routes to correct department Candidate Criteria - HS diploma or GED (required)
- Can multitask across software while on live calls
- Works well independently AND on a team
- Track record of reliability/attendance Training Commitment - Duration: 3 weeks total (2 wks product training + 1 wk nesting)
- Schedule: On-site, 8:00 AM – 5:00 PM
- Must be available full-time on-site during training window
📌 Customer Service Representative (Monterrey)
🏢 XtendOps
📍 Monterrey